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How fun888 Handles Your Personal Information

Your account details, payment records and browsing activity are handled with care. This policy explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Data collected only for account and payment useJazzCash, Easypaisa, Raast transaction records protectedYour right to access or delete your dataContact our team to raise any privacy request
fun888 How fun888 Handles Your Personal Information
PRIVACY REQUEST CHANNELS

How to Reach Us About Your Data

Privacy requests — whether you want to see your stored data, correct something or ask for deletion — go through our support team. Reach us through live chat, email or the in-app help button on your account page. We aim to respond within the period required under applicable law.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Ideal for quick questions about what data we hold or how a transaction record is stored.

Email Support

Send your privacy request by email with your registered mobile number. We match it to your account and respond with a clear written confirmation of the action taken.

In-App Help

Open the Help section inside your fun888 account on mobile, tap Privacy, and submit your request directly. The form routes to our data team without needing a separate login.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the core of how we manage account data. Every section below covers a specific part of how your information is handled — from cookies to account retention — so you know exactly where things stand.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which pages work well. You can adjust cookie preferences from your browser settings at any time.
Account Security Your password is stored in hashed form only — we never see it in plain text. Account access also uses OTP verification sent to your registered mobile number before any sensitive change goes through.
Data Retention Account records are kept for as long as your account is active, plus any period required under applicable law. After a verified deletion request, personal details are removed from active systems within a reasonable timeframe.
Requesting Changes You can request a copy of your stored data, correct inaccurate details, or ask for your account to be closed and your data erased. All requests are handled through the support channels listed on this page.

Common Questions About Your Privacy on fun888

These are the questions we hear most often about data, account privacy and your rights. Each answer reflects how we actually handle information on this platform.

We collect your name, mobile number and the payment method you register — JazzCash, Easypaisa or Raast. Device and session data is also logged for security purposes during account activity.

Only the transaction reference linked to a payment is retained. Your full wallet number is not stored beyond what is needed to match and confirm the deposit or withdrawal.

Yes. Submit a data access request via live chat or email with your registered mobile number. We will compile your account records and send them to your registered contact within a reasonable timeframe.

Contact support through live chat or the in-app Help section, select the deletion option and verify your identity with an OTP. We process confirmed requests and remove personal data from active systems.

We do not sell your data. We share only what is necessary with payment processors — such as those handling JazzCash or Raast transfers — and only to complete your transaction.

Records are kept while your account is open and for any further period required under applicable local law. After a confirmed deletion request, personal data is cleared from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.